Privacy Policy – Thalapathy Vaathi Rides

Effective Date: 25 July 2025

Location: Madurai

At Thalapathy – Vaathi Rides, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile and web-based services.

By accessing or using our app, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

Full Name
Phone Number
Email Address
Profile Picture
Government-issued ID (for drivers)
Vehicle details (for drivers)

b. Location Data

Real-time GPS location while the app is in use
Pickup and drop-off coordinates

c. Device Information

Device type and model
Operating system version
IP address
App version and crash logs

d. Usage Data

Ride history and fare details
App navigation and feedback
Ratings and reviews

2. How We Use Your Information

Enable secure booking and ride matching
Support communication between riders and drivers
Monitor ride status and real-time location
Process earnings and payouts
Improve our services and app performance
Prevent fraud and ensure safety
Send important notifications and updates

3. Data Sharing

We do not sell or rent your data. We may share limited information with:

Drivers or riders involved in a ride
Payment processors for transactions
Legal authorities if required by law
Third-party vendors for analytics and technical support

4. Security of Your Data

We implement robust encryption and access controls to protect your information. However, no digital system is 100% secure.

5. Your Rights & Choices

Update or delete your profile at any time
Disable location tracking via your device (some features may not work)
Unsubscribe from marketing messages

6. Children’s Privacy

Our app is not intended for users under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this policy periodically. Updates will be posted within the app or sent via email.

8. Contact Us

If you have any questions or concerns, contact us:

Email: bala@thalapathy.org

Phone: +91 9842567828

Address: Madurai